About Us

We are driven by a simple, yet powerful mission: “We Deliver Solutions.” EdaptIT provides innovative solutions that enhance security, Security and compliance are at the forefront of our operations. With our recent achievement of SOC 2 certification, alongside meticulous compliance with WCAG, ADA, VPAT, PII, and HIPAA standards, we ensure that our solutions are not only accessible but also secure, safeguarding sensitive information to build trust with organizations.

Built on the IBM iSeries platform and leveraging decades of experience spanning the fields of engineering, IT systems, banking, compliance, payroll, accounts receivable and accounts payable, our team is able to build SaaS platforms that enable businesses to stay ahead of obligations while reducing the potential for fraud and human error.

Our core capabilities allow us to offer next-generation, user-friendly software solutions that can be seamlessly integrated into existing systems or work as standalone end-to-end solutions. We pride ourselves on the ability to deploy fully operational systems as quickly as 30 days, minimizing launch time and accelerating benefits for businesses.

Meet the Team

Ralph Smith, President

Ralph began his career in IT in the banking industry in 1990. Four years later, he was Chief Technology Officer of a high-risk credit card company. During his tenure he managed growth from 65 to 5000 employees within five years. He set up five facilities around the United States and built applications to reduce risk and improve operational efficiencies to handle the growth. After departing the credit card company, he worked on consulting projects with several Fortune 100 companies and overseas financial institutions.

In 2006 he entered the growing ecommerce space and quickly recognized a lack of any enterprise level solutions on the market. During the next four years the core of the EdaptIT system was built leveraging Ralph’s banking and large enterprise experience. EdaptIT went to the market in 2010 as a SAAS solution.

EdaptIT’s initial focus was strictly around the private sector until 2022. While working with a company that specializes in the management of government benefits programs, Ralph was initially tasked with improving their cyber security. During those efforts, he identified several areas where the company could solve significant challenges leveraging the EdaptIT system.

Ralph developed a prototype in the fall of 2023, and EdaptIT was greenlit for a major project in 2023. Since that time, EdaptIT has added the features and automation needed to dramatically reduce fraud and waste in government benefits programs, while at the same time reducing the administrative costs.

EdaptIT is an end-to-end solution that allows the intake of applicants, customers or vendors and during that intake validates all their requisite attributes ensuring these individuals and businesses are eligible to participate. Once onboarded the distribution of funds is tightly controlled, based on the program requirements, in a closed loop so funds are used for their intended purpose.

In the first live program using the EdaptIT solution sent out just shy of $90MM dollars without a single processing error. EdaptIT’s automation uncovered an additional 10% of unqualified recipients on a state pre-qualified and approved list. In essence saving almost 9MM in potential fraudulent payments.