Telephone Sales – we have an easy to use interface that is fully integrated with the POS and websales that ties all customer platforms together. Includes and integrated virtual terminal, allows for quantity discounting and much more.

SALES MANAGEMENT

All sales across all selling channels are consolidated into a single management system. The inquiry system provides details about

  • Items purchase
  • Inventory shipped
  • Shipment tracking details
  • Payment details
  • Buyer /customer service notes including emails and other messages

While reviewing a sale you can send an email and ebay message simultaneously and the customer notes are automatically updated.

This process streamlines customer service inquiries significantly. In addition look ups can be performed with partial information through a single interface across all sites eliminating the frustration of trying to find an order.

  • Email address
  • Last name
  • First Name
  • User ID
  • Zip code
  • Product SKU
  • And more

We also have fully functioning sales entry systems for;

  • Telephone sales
  • POS retail sales