All sales across all selling channels including POS and telephones sales are consolidated into a single management system. The inquiry system provides details about

  • Items purchase
  • Inventory shipped
  • Shipment tracking details
  • Payment details
  • Buyer /customer service notes including emails and other messages
  • While reviewing a sale you can send an email and ebay message simultaneously and the customer notes are automatically updated.

This process streamlines customer service inquiries significantly. Finding customers is easier than ever. It can be performed with partial information through a single interface across all sites eliminating the frustration of trying to find an order.

  • Email address
  • Last name
  • First Name
  • User ID
  • Zip code
  • Product SKU
  • And more